Get Support

At PictifyAI.com we are committed to providing exceptional support to ensure you have a seamless experience using our AI image generation services. Whether you're a free user or a subscriber to one of our paid plans, we're here to help!

How Can We Help?

Common Support Topics:

• Account and Billing
• Subscription Management
• Image Generation Issues
• Technical Support
• Feedback and Suggestions

Support Options

Standard Support

Available for users on the Free Tier, Basic, and Medium plans:

• Response Time: 24-48 hours
• How to Reach Us:
  • Email: Send an email to our email address with details about your issue or question.

Priority Support

Available for Large plan users:

• Response Time: Priority responses within 12-24 hours.
• How to Reach Us:
  • Email: Send your priority request to our email address. Be sure to include your account details and a description of your issue.

How to Submit a Support Request

1. Email Support: Send an email to support@pictifyai.com.
2. Describe Your Issue: Include as much detail as possible about your issue to help us resolve it faster (e.g., error messages, steps to reproduce, browser version).
3. Wait for a Response: We aim to respond to all standard inquiries within 48 hours and priority inquiries within 24 hours.

Feedback and Suggestions

We value your feedback! If you have ideas or suggestions for improving our services, please let us know. We are constantly working to enhance the experience for all our users.

Contact Us

If you need to get in touch for support, here are our contact details:

PictifyAI.com
Support or feedback Email: support@pictifyai.com

We’re here to help you every step of the way!